We do not have external help from one of your Linchpin partners, so we’re looking for resources to get up and running with Linchpin on our own. Can you point me to areas that will help us, please?
We’re trying hard to make self-service with Linchpin Intranet simple and easy.
Use the setup wizard and resources within the app
In response to the widespread use of Linchpin from teams that are not in direct contact with a partner, we have built help that is within the software itself.
This overview is available from the administration area under “first steps” when you install the Linchpin Intranet Suite from the Atlassian Marketplace.
All those blue links in the screenshot lead to configuration areas directly in your system. So working through this list is highly recommended. If you have questions or want to interact with us, there are also links to the documentation for more explanations, our Linchpin roadmap for features requests and our support portal.
Setup assistant to become more of a step-by-step guide
While we’re using a comprehensive link list in the admin area at this point, we’re working on making the user experience even easier for administrators to go through the process of configuration in a step-by-step manner. This guided process allows you to focus on one thing at a time. The first version of this wizard will be released with Linchin 3.4.
The full documentation for the Linchpin Setup Assistant is here.
Use the DIY area to getting started
We have created a Linchpin Do It Yourself section on our website for you, including video demonstrations and pointers to our Linchpin documentation.
That said, it’s probably a good idea to consider using one of our certified Linchpin Intranet Partners as they have a proven track record with Atlassian Software and Intranet deployments.
Get help from a coach
Our consultants offer individual on-boarding and configuration sessions. Just schedule a discovery call to get going.
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