I am using JIRA Service Desk (2.5.9) on our server and I am looking for a solution to Jira 6.4 to allow customers to view requests created by other customers belonging to the same organisation. Unfortunately, I can’t upgrade right now to JIRA 7 (I saw it is possible in that version).
Is there maybe any other solution that you can think of? Maybe a plugin that would work with this version of JIRA? I don’t want to give our customers the possibility that is described in this link so: https://confluence.atlassian.com/servicedeskcloud/adding-request-participants-732528959.html
Thank you so much!