We are looking into using Jira. What is the difference between Jira Core, Servicedesk and Jira Software? Can you work with the same project types in each of them? I just need like a broad idea.
There are three Jira applications: Jira Core is the default applications, and its features are available in all JIRA instances. Jira Software and/or Jira Service Desk provide extended functionality.
Each of these applications allows users to create and use specific project types. Jira Core can be used for these business projects: Project management, Process management and Task management.
In Jira Software, there are different project types: Scrum software development, Basic software development and Kanban software development.
JIRA Service Desk supports service desk projects: Basic Service Desk and IT Service Desk.
Each of these project types offers users specific functionality and you can choose to use the project type that best meets your requirements.