How can I get the best tech support around Linchpin?

support
log
analysis
confluence

#1

I need support with an error message, that I do not understand? The error message itself is worthless. What can I do?


#2

Hi, the best would be to contract our support package. You can find the info here: http://seibert.biz/linchpinsupportpackage

If we can help you in any other way with Linchpin, please let us know and don’t hesitate to contact us at any time!


#3

Another option is our Linchpin Support Plugin on the Atlassian Marketplace, that will help you to create custom log files for our support staff.

Five easy steps to report your issue

Generate all relevant data with just one click

Get quicker help by our support-team

Reduce your own time invested by following the easy step-by-step process for issue reporting.

No need to locate for the data the LINCHPIN support team generally asks you for.

Send the support.zip with your request and enable the LINCHPIN support team to resolve your issue faster.


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